FAQ Section

Can I request any type of carbon fiber product?

Fill out the form on the order page, send us your idea, and we’ll evaluate the feasibility together. With a virtual project or design, the right information, and necessary files, we can create any type of product. Contact us by email or phone for more details!

How do I place an order or select the product I want?

Check our purchase guide, fill out the forms on the order page, or give us a call. RCS produces custom items; we do not sell mass-produced products!

I can't find the answer to my questions in your FAQ.

Contact us or call the numbers listed in the footer, and we'll be happy to help!

FAQ - Shipping

Is the shipment tracked?

It's always best to choose a secure and tracked option. If using a private courier, a tracking number will subsequently be provided.

Do you ship internationally?

For international shipping or orders outside Italy or the European borders, we recommend contacting us via email using the contacts provided in the footer.

Which shipping services do you use?

We use private couriers or solutions tailored together with you. Local pickups are also available.

I live in a remote area; how do you handle cases like mine?

We recommend being aware of possible service issues due to your location. It's better to not only contact us but also check with the chosen courier to ensure delivery feasibility.

Can I pick up my order directly from you?

Yes.

FAQ - Costs

How much does a custom RCS product cost?

RCS offers customized solutions. The product price is calculated based on parameters provided by the client. We will send a quote, and if you wish to proceed, we’ll create the order!

What payment methods do you accept?

RCS currently does not use an online payment platform. Call us or contact us, and we’ll arrange the payment method!

Are there any additional costs?

Consult our experts by phone or send us an email with your order details, and we'll send a quote including all costs!